Customer Service

We strive to make your ordering a pleasant and convenient experience at

Should you prefer personalized service or help in finding just the right gift, we are available and happy to help!

Contact Us

What is the best way to contact Marilyn's Keepsakes?

Emailing customer service with your question or issue is the easiest way to get ahold of us. This allows us to keep track of all correspondence with you and respond to you even when our phone lines are busy.

by email:

By Phone: (888) 932-7433

We will respond to all inquiries within 24 hours or within 1 business day.

Account Settings

You can login to your account to change settings, track and review past orders. 
Customer Sign In

Shipping & Processing

Find our processing and shipping information as well as our shipping rates HERE.

Returns & Exchanges

Find our return and exchange policies as well as how to handle damaged, defective, or incorrectly personalized items HERE.

Privacy & Security

Find our privacy and security policies as well as how we handle your personal information HERE.